Non-Discrimination Regulatory Requirements of Affordable Care Act

Notice of Non-Discrimination and Language Services

Informing Individuals About Nondiscrimination and Accessibility

Discrimination is Against the Law Avow complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Avow does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex. Avow provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats).

Avow provides free language assistance services to people whose primary language is not English, which may include:

Qualified interpreters
Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Avow at 1-888-484-AVOW (2869). If you believe that Avow has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Avow Compliance Officer by mail at 1095 Whippoorwill Lane, Naples, FL 34105, by telephone at (855) 3484998, or via the website at www.avow.ethicspoint.com. If you need help filing a grievance contact Avow at 1-888-484-AVOW (2869). You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201 1-
800-368-1019,
800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Notice of Availability of Language Assistance Services and Auxiliary Aids and Services

English

ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (23 or speak to your provider.

Español

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencialingüística. También están disponibles de forma gratuita ayuda y servicios auxiliaresapropiados para proporcionar información en formatos accesibles. Llame al 1-888-484-AVOW (2869) o hable con su proveedor.

Kreyòl Ayisyen

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd aladispozisyon w gratis pou lang ou pale a. Èd ak sèvis siplemantè apwopriye pou bay enfòmasyon nan fòma aksesib yodisponib gratis tou. Rele nan 1-888-484-AVOW (2869) oswa pale avèk founisè w la.

Việt

LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngônngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cậncũng được cung cấp miễn phí. Vui lòng gọi theo số 1-888-484-AVOW (2869) hoặc traođổi với người cung cấp dịch vụ của bạn.

Português

ATENÇÃO: Se você fala português, serviços gratuitos de assistência linguística estãodisponíveis para você. Auxílios e serviços auxiliares apropriados para fornecerinformações em formatos acessíveis também estão disponíveis gratuitamente. Ligue para 1-888-484-AVOW (2869) ou fale com seu provedor.

中文

注意：如果您說[中文]，我們可以為您提供免費語言協助服務。也可以免費提供適當的輔助工具與服務，以無障礙格式提供資訊。請致電 1-888-484-AVOW (2869)或與您的提供者討論。

Français

ATTENTION : Si vous parlez Français, des services d’assistance linguistique gratuitssont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 1-888-484-AVOW (2869) ou parlez à votre fournisseur.

Tagalog

PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyongtulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naa-access na format. Tumawag sa1-888-484-AVOW (2869) o makipag-usap sa iyong provider.

РУССКИЙ

ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услугиязыковой поддержки. Соответствующие вспомогательные средства и услуги попредоставлению информации в доступных форматах также предоставляютсябесплатно. Позвоните по телефону 1-888-484-AVOW (2869) или обратитесь к своему поставщику услуг.

العربية

تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانًا. اتصل على الرقم 1-888-484-AVOW (2869) أو تحدث إلى مقدم الخدمة”.

Italiano

ATTENZIONE: se parli Italiano, sono disponibili servizi di assistenza linguistica gratuiti. Sono inoltre disponibili gratuitamente ausili e servizi ausiliari adeguati per fornireinformazioni in formati accessibili. Chiama l’1-888-484-AVOW (2869) o parla con il tuofornitore.

Deutsch

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenloseSprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenloszur Verfügung. Rufen Sie 1-888-484-AVOW (2869) an oder sprechen Sie mit IhremProvider.

한국어

주의: [한국어]를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수있습니다. 이용가능한 형식으로 정보를 제공하는 적절한 보조 기구 및서비스도 무료로 제공됩니다. 1-888-484-AVOW (2869) 번으로전화하거나 서비스 제공업체에 문의하십시오.

POLSKI

UWAGA: Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej. Dodatkowe pomoce i usługi zapewniające informacje w dostępnych formatach sąrównież dostępne bezpłatnie. Zadzwoń pod numer 1-888-484-AVOW (2869) lub porozmawiaj ze swoim dostawcą.

ગુજરાતી

ધ્યાન આપો: જો તમેગુજરાતી બોલતા હો તો મફત ભાષાકીય સહાયતા સેવાઓ તમારા માટ ઉપલબ્ધ છે. યોગ્યઑક્ઝિલરી સહાય અનેઍઝસેક્સબલ ફૉમેટમાાંમાક્હતી પૂરી પાડવા માટની સેવાઓ પણ ક્વના મૂલ્યેઉપલબ્ધછે. 1-888-484-AVOW (2869) પર કૉલ કરો અથવા તમારા પ્રદાતા સાથેવાત કરો.

ไทย

หมายเหตุ: หากคุณใช้ภาษา ไทย เรามีบริการความช่วยเหลือด้านภาษาฟรี นอกจากนี้ ยังมีเครื่องมือและบริการช่วยเหลือเพื่อให้ข้อมูลในรูปแบบที่เข้าถึงได้โดยไม่เสียค่าใช้จ่าย โปรดโทรติดต่อ 1-888-484-AVOW (2869) หรือปรึกษาผู้ให้บริการของคุณ

Notice of Nondiscrimination and Language Assistance Services